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Why You Should Look For 24/7 On-site Apartment Maintenance in Indianapolis

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re going to sleep, you start to detect a light dripping. You look up, noticing a damp spot on the ceiling that’s quickly getting bigger. Fear hits as you frantically look to find a bucket or garbage can to catch the falling water.

So, what happens now? Is there an emergency line for apartment maintenance? How many minutes will it take for them to get there? Should you have to wait until normal business hours? Or were you smart enough to get a building with 24/7 on-site emergency apartment maintenance in Indianapolis?

What Exactly Is An Emergency Maintenance Call?

Master bedroom in Indianapolis apartments.

Luckily, many of your apartment maintenance queries will be simple. You may find that your blocked shower drain demands a more work than a squirt of Liquid Plumber. Or you accidentally put a gash in the drywall trying to install some curtains. These are annoying inconveniences that can be fixed the next day instead of needing an urgent maintenance call in the middle of the night.

But, there are those problems that require urgent action. Forget about a busted pipe and your stuff in your 1-bedroom apartment could get serious damage. A broken fire detector can keep you -- and your next door neighbors -- up all night. Emergency services could also be warranted if your AC stops working during Indianapolis’s hot and humid nights to a voicemail, which then is forwarded to an front-office worker, who then calls a contract maintenance service,who then comes over to your place to assess the damage.

The response time between the separate methods can seem outrageous, especially when you’re thinking about your family’s safety . When your apartment has 24/7 emergency maintenance, then a technician should arrive at your place as soon as possible or at least give you an ETA. That’s much more professional than waiting for hours wondering if an outside repairman is on their way.

Three Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Indianapolis apartment building.

While you tour your apartment and learn about the wonderful apartment amenities in Indianapolis, you should also inquire about the emergency maintenance procedures. Specifically, ask these questions:
  • Does the apartment complex have on-site maintenance or do they contract out?

  • Do you request maintenance by phone or online?

  • What’s the off-hours maintenance plan of action ? How long does it take for someone to respond?

These are answers that you should be aware of before it’s midnight and you’re wading through the cascading water from the upstairs unit’s bathtub.

Linden Square Village Apartments Is Proud to Use 24/7 On-Site Apartment Maintenance

With Linden Square Village Apartments, we want you to feel safe and secure in your apartment home. All our apartments have on-site maintenance technicians that can answer most emergency repairs 24/7/365. Contact us at 317-333-6914 or click the “book a tour” button today!